County-by-county guide to mental health and crisis resources in North Carolina ::


Following tragic and traumatic events, feelings like stress, anxiety, grief and depression are natural. Children are particularly vulnerable and may need additional support.

You are not alone, and there are organizations and individuals ready to help. According to statistics from Mental Health AmericaMental Health Americaalmost 20% of adults in the county suffer from a mental illness, which equates to almost 50 million Americans.

Of all the states, North Carolina is ranked 12th for people struggling with mental health issues.

To help you in times of need, here is a list of crisis tips and resources county by county in North Carolina, as well as nationally. These resources are available to you – just call.

Here is a list of mental health resources for parents, caregivers, children and people in general.

Wake County Crisis Support and Mental Health Resources

  • Wake County Public Schools Student Counseling and Services: Wake County Public Schools has counselors, psychologists, social workers and other specialists as well as resources to provide additional help to students and families. School staff are available to help connect you to these and other programs and services
  • Wake County Behavioral Health: Treatment of mental illness and/or addiction. They will connect you with a wide variety of behavioral health services in your community.

Cumberland County Mental Health Crisis Support and Resources

  • Cumberland County Schools Behavioral Health: Cumberland County Schools are partnering with local mental health agencies to make it easier for families and students to access mental health services. They provide students with comprehensive clinical assessments, person-centered planning, individual, family and group counseling.
  • Cumberland County Public Mental Health: This website offers a list of specific mental health resources in Cumberland County, including inpatient and outpatient services at local care sites, local helplines, help for children in crisis and more.

Johnston County Crisis Support and Mental Health Resources

  • Johnston County Schools Student Services: Supports Johnston County students and families by addressing behavioral, social and emotional health. Staff members include advocates, consultants, and counselors who can connect families with specific local resources in the community.

Chatham County Crisis Support and Mental Health Resources

  • Chatham County Mental Health Resources: Provides an extensive list of county-specific resources such as mental health care for children, women’s and family mental health, mental health resources in Spanish and more.

Orange County Crisis Support and Mental Health Resources

  • NAMI Orange County: An organization of people whose lives have been affected by mental illness, now advocating for a better life for people with mental illness. They offer support groups, crisis help, education and resources. You can find more information on their website, but you can also reach them through their NAMI hotline at 1-800-950-NAMI (6264) or by texting NAMI at 741-741.

Statewide mental health and crisis care available by phone

  • HopeLine Crisis Intervention: Trained volunteers provide free, confidential, supportive and non-judgmental active listening, gentle and understanding crisis resolution discussions, and referrals to appropriate community resources. Call or text 919-231-4525 or 877-235-4525. The crisis line is available 24 hours a day, 7 days a week. The text line is open from 10 a.m. to 10 p.m.

  • Alliance Health: Serves people in Cumberland, Durham, Johnston, Mecklenburg, Orange and Wake counties who are insured by Medicaid or who are uninsured. Providers offer treatment and support for mental illnesses, substance use disorders, and intellectual/developmental disabilities.
  • If you or someone you know is facing an immediate life-threatening crisis, call 911 immediately.

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